This screen shot from shows a user with the correct licenses for Microsoft Business. VOICE ELEMENTS REPLACES THE NEED FOR THE MICROSOFT CALLING PLAN(S). YOU DO NOT NEED ANY OF THE MICROSOFT CALLING PLAN(S). To learn more, see the section entitled “Microsoft 365 Business Voice without a Calling Plan (Direct Routing)” in this article: Microsoft Teams Add-on Licensing Please contact support for more information. As a Microsoft reseller, we can also obtain licenses for you. This license can be obtained from your reseller or Microsoft. Users of the Microsoft 365 Business product line need to have an “add-on” license that is known as Microsoft 365 Business Voice (without Calling Plan) (currently $12/user/month). Mic rosoft 365 Business Basic, Standard and Premium Users Please refer to the correct section below for the specific user that you want to provide calling features to. ![]() Note that a Microsoft Tenant can have a mixture of users, some having Microsoft Business and others having Enterprise (E1, E3, or E5) and/or Education (A1, A3 and A5) licenses. The following describes the associated phone system license that is needed for each user. In order for Teams to dial or receive calls from cell phones and land lines, Microsoft requires each user to have the Microsoft “Phone System” License.
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